![]() ![]() I may also try to create a new account and see if it has the same issues. I'll try a family member's account on the phone and if it works and my problem continues after a turn on the reinstall rodeo then my suspicion will be confirmed. I'm guessing this is some DB hitch in my specific account since nobody else is complaining. For some reason the process is broken for my account. I've been through the log and sent it in. I've created new notebooks and stacks and copied the notes from a notebook that won't sync for offline properly into the new one and set it to offline and it never tries to download the note unless I am viewing it. I have tons of email threads with support just trying to get search to work from last month. This isn't a new thing, it's just worse now to the point none of my offline folders will actually sync. Been there and done that with Evernote and I'm through. 5 years of work organizing notes day to day wiped out and I don't have the time to go through thousands of notes sorting.īut yeah in summary no way in hell I'm wiping my phone or spending hours/days on fixing their defective app that could be spent migrating to a new platform. I'm still very unhappy about that experience. I've gone through bugs with Evernote before and still haven't recovered my organization since riding the backup and restore account reset rodeo with support 2 years ago. Neither support nor developers could figure out what was wrong. At least in the past opening a note while online made sure the file remained stored locally for offline usage and it was only a few random notes. All the notes in the notebook I originally had a ticket open for 2-3 months ago are now gone - I appreciate the attempt but those aren't fixing it now and haven't previously. The notes in question should have remained on the phone for 5 months but somehow were tagged for caching only. I could see your point if this were new notes in new notebooks but these are notes that have been in Evernote for up to 2 years and on this phone (6S Plus) since last time I wiped it and started fresh maybe 5 months ago. It's 4800 notes but they aren't bulky at all. I just backed up all my notebooks in anticipation of no adequate solution and the entire set is 5.7GB. I have LTE and 100MB bandwidth and I'm nowhere near taxing Evernote with sync limits. ![]() I'm talking a few dozen notes with html and pdf content none over 100mb. These aren't new notes and - Wow! Nowhere near 10GB of data. Uninstalling and reinstalling isn't in the list of Premium features and it's not a fix for this issue I'm having. I already have a support ticket in because this isn't the first time it's happened. ![]() Notes that I access with no internet connection conveniently tell me that I have no internet connection and that I should download this notebook and show a toggle already set to download the notebook since it's been set for offline access for months like all the others. This isn't the first bug but it may be my last. I'm a premium user & user since launch with a 6S Plus looking for a solution before I end all dealings with Evernote. I'm not going to pay to manually access a hundred notes and hope they're going to stick around. Now none of the handful of notebooks marked for offline usage are available offline. In the previous case a few months ago, after manually accessing the notes that weren't synced for offline usage the content remained available offline. I have had this issue in the past but only with one notebook and certain notes. I'm using the latest version of Evernote for iOS (updated 9-6-16 to 7.16 on iOS 9.3.5 not jailbroken) and again problems with my offline folders not syncing notes for offline usage. ![]()
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